Returns & Exchanges
Almost, but
not quite?
That's okay. Sometimes you have to try something on to know. Here's how to make a return or exchange.
Bought something in-store? In-store purchases are eligible for store credit within 14 days (full-price and sale), as long as everything is unworn, unwashed, and has the original tags attached.
Your return window begins the day your order arrives—or, for in-store purchases, the day you buy it. From there, you have 14 days to decide.
A few things to know
- Online: Full-price pieces can be returned for a refund to your original form of payment.
- In-store: Full-price and sale purchases can be returned for store credit within 14 days.
- Please send everything back unworn, unwashed, and with tags attached — just as it arrived.
- Final sale stays with you. That includes socks, lingerie, hats, cosmetics, and anything marked final sale.
- Return shipping is a flat $7.50, taken off your refund — unless we sent the wrong item or it arrived damaged. Then it's on us.
Two easy ways to return it
In store
Come by 198 Smith Street any time we're open. It's the quickest way to make a return, and we're always happy to help you find something that works better.
Bought online? Bring it in for a refund or store credit—your call.
Bought it in the shop? We'll gladly issue store credit within 14 days, as long as everything is unworn, unwashed, and has the original tags attached.
By mail
Start your return in a couple of taps. Print your label at home, send it back, and a flat $7.50 comes off your refund.
Your label already has our address on it — drop it at any USPS spot, or schedule a free pickup. No printer? Write hello@articleand.com and we'll sort it out.
Still have a question?
Returns are simple. Except when they aren't. Send us a note and we'll help you sort it out.
Email us